FAQ

payment terms

All payments should be made via TT bank transfer to our company account in Indonesia. 

We do accept L/C At Sight for all Countries. Payment should be done in USD, free from issued bank charges.

Payment terms are 50% down payment. After receiving this payment we start production of coconut charcoal briquettes, and production of packaging. After the container is shipped we prepare shipping documents: Bill of Lading, Certificate of origin, invoice, packing list. Right after that, we send you a photocopy of B/L and COO. and you transfer us the rest 50% of payment. After we receive payment we send you original documents via DHL or just a telex release.

 

Labeling

Yes, we support OEM production and produce coconut charcoal with your brand logo and Packaging. Send us your design of packing and we will print it for you.

Please pay attention that our price includes printing the inner box with standard design. If you need a different paper or laminating, emboss – contact us to recalculate the cost of printing.

 

 

sample

We provide 1 kg sample of coconut charcoal briquettes for hookah and shisha. Get a free sample of the premium coconut charcoal briquettes.

Samples are free, delivered by DHL paid by the customer. 

 

Factory Visit

You can visit our coconut charcoal factory in our site that located in Central Java, and our office in Jakarta. Let us know the date and time of your arrival in Indonesia.

 

 

materials

Our coconut charcoal briquettes are manufactured from 100% natural, organically grown coconut shells without any mixes with wood or artificial chemicals. We are sourcing raw coconut shells accross Sulawesi and Sumatera Islands in Indonesia.

 

 

 

 

Ordering Details

You can contact us via Whatsapp +62 812 8454 3605 or through our email cocopiece.id@gmail.com Then our sales will send the details of coconut charcoal briquettes for hookah & shisha. We produce coconut charcoal briquettes in Regular and Premium grades. The main difference between these types is in ash content, moisture, volatile matter, and drop test.